Effective November 12, 2025
This Privacy Policy explains how Musette (Musette SAS - France, "we") collects, uses, and safeguards information when you play Musette or interact with our website and support channels.
Quick reference
- Controller: Musette — Musette SAS - France
- Registered address: Musette SAS - 58 Avenue Paul Déroulède, 94300 Vincennes, France
- Contact email: contact@musette.app
- Hosting provider: Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg
Information we collect
We collect the minimum data required to deliver a fun, safe, and fair experience.
| Category | Examples | Purpose |
|---|---|---|
| Account identifiers | Player ID, chosen nickname, Apple/Google identifiers when you opt in | Allow you to log in, sync progress across devices, and secure your account. |
| Gameplay telemetry | Session timestamps, quiz completion, leaderboard rankings | Balance difficulty, detect suspicious behavior, and ship new features. |
| Support information | Messages you send to our support or privacy team, attachment metadata | Respond to your requests and improve service quality. |
How we use data
We process personal information under the following bases:
- Performance of the contract: to deliver gameplay, store progress, and provide multiplayer features.
- Legitimate interest: to combat fraud, secure our infrastructure, and understand aggregate usage.
- Legal obligation: to comply with consumer protection, taxation, and platform rules.
International transfers
We host the Musette infrastructure with Amazon Web Services EMEA SARL. Data may be processed in the United States and other regions where our providers operate. When we transfer data internationally, we rely on Standard Contractual Clauses or equivalent safeguards required by applicable law.
Data retention
We keep gameplay data for as long as you maintain an account. Support correspondence is retained for up to 24 months unless you request earlier deletion. We delete or anonymize inactive accounts after 24 months of inactivity.
Your rights
You can exercise the following rights depending on your location:
- Access, correction, and deletion of personal data.
- Portability of information you provided to us.
- Restriction or objection to certain processing activities.
- Opt-out of marketing communications at any time.
Contact
Write to contact@musette.app or by mail at Musette SAS - 58 Avenue Paul Déroulède, 94300 Vincennes, France, and include "Musette - Privacy".
Updates
This policy may evolve to reflect product or regulatory changes. If we make material updates, we will notify you in-app or by email and publish the new effective date.